What is IPTV?
IPTV, known as Internet Protocol Television, allows users to watch TV using their internet connection.
What are the advantages of IPTV?
It offers a cost-effective alternative to cable services.
Do I need a satellite to use your service?
No, you will connect to our servers via the Internet.
Am I able to use two devices at the same time on one subscription?
No, you cannot. You must purchase the plan that covers the number of connections you will need.
What kind of devices do you support?
We support devices such as Android smart phones and boxes, Kodi, and Smart TVs.
What is your refund policy?
Unfortunately, we do not issue refunds for this service. We recommend that you take advantage of the 24-hour trial account before purchasing a plan.
Response time on support tickets?
Our goal is to respond to support tickets within 2 – 3 hours during normal business hours. However, we are aware that sometimes this may not be possible, so we ask for your patience and understanding.
Why does my channel keep buffering?
Sometimes you may experience buffering due to low internet speed or high internet traffic. If you experience buffering press "pause" for 10-15 seconds and resume, most of the time that will eliminate the buffering.
